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Software, systems and the support behind them

Three service lines that cover the full lifecycle — from the first scoping conversation to the maintenance contract five years later.

01 — Software Development

Applications shaped around your operations

Off-the-shelf software forces you to change how you work. We do the opposite: study the process, then build the tool that removes the manual steps in it.

Every project runs in reviewable stages, so you see working software early and can redirect before the budget is spent — not after.

Web applications

Dashboards, portals, internal tools and customer-facing platforms built on modern, maintainable stacks.

Business systems

Inventory, billing, order management and custom ERP or CRM modules that fit your existing workflow.

Automation

Replace the spreadsheet-and-email routine with scheduled jobs, validations and automatic reporting.

Integration & APIs

Connect accounting, e-commerce, logistics and in-house tools so data stops being re-typed.

Typical engagements

EngagementBest forIndicative timeline
Discovery & scopingDeciding whether to build, buy or fix1–2 weeks
MVP buildProving a new internal tool or product6–10 weeks
Full system buildReplacing a core operational process3–6 months
ModernisationLegacy software that still works but can't scaleScoped per system
RetainerOngoing features, fixes and enhancementsMonthly

Timelines are indicative and confirmed in writing after scoping.

02 — IT Consulting & Infrastructure

Getting the foundation right before you build on it

Most IT problems aren't software problems. They're network, backup, licensing and planning problems that nobody owned.

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Networking & connectivity

Structured cabling, managed switches, business Wi-Fi, VLAN segmentation, firewalls and VPN access for remote teams.

Cloud & migration

Email and file migration, hybrid setups, virtual servers, and a realistic view of what should and shouldn't move to cloud.

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Backup & continuity

Automated onsite and offsite backup, tested restores, and a written recovery plan with defined recovery times.

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Licensing & procurement

Genuine licences, renewal tracking and honest advice on where you're over-licensed and paying for nothing.

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Security baseline

Endpoint protection, patch management, user access control, MFA rollout and staff awareness basics.

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IT roadmap & budgeting

A three-year replacement and investment plan so hardware refreshes stop arriving as emergencies.

03 — Managed Support & AMC

Support with terms written down

An annual maintenance contract should be a commitment, not a phone number. Ours specifies what's covered, how fast we respond and who you're calling.

  • Defined response windows, in writing
  • Named engineers who know your setup
  • Preventive visits, not just breakdown calls
  • Asset register and warranty tracking maintained for you
  • Monthly summary of tickets, patches and backup status

Essential

Remote support, patching and backup monitoring. Onsite visits billed per call. Suited to small teams with simple setups.

Standard

Everything in Essential plus scheduled onsite visits, 4-hour response, and asset lifecycle tracking.

Comprehensive

Priority response, spare-unit cover, quarterly review with your management team, and included parts on covered assets.

Tier contents and pricing are confirmed per site after an audit of your existing infrastructure.

Not sure which one you need?

Describe the problem in plain language. We'll tell you whether it's a software fix, a hardware fix, or a process that needs rethinking first — before anyone quotes you anything.